Welcome to Family Involvement Center
Our Mission:
The mission of the Family Involvement Center is to assist and support families/caregivers and help policy makers, agencies and providers transform systems, to ensure that children and youth with emotional, behavioral, or mental health challenges succeed in school, live with their families, avoid delinquency, and become productive youth and adults
Family Involvement Center is a not-for-profit, family-run organization that was founded by Jane Kallal in 2001. The majority of our employees and Board of Directors have personal life experience raising children with emotional, behavioral, and/or mental health challenges.
The approach of the Family Involvement Center is to provide an atmosphere that establishes authentic connections utilizing parent to parent support that
- Build trust
- Instills hope
- Inspire families on their journey to self-sufficiency
- Cultivate meaningful relationships with families & system stakeholders
- Develop an informal network of natural supports by connecting parents to parents and youth to youth within their local communities
The Spirit of the Family Involvement Center is to:
- Reflect the values, beliefs and voices of family members who have “walked” in their shoes
- Personally understand concept of resiliency
- strive to build and nurture sustainable partnerships between family members and professionals
- Model a solution focused approach
“It is thought that families who receive consistent support will not only achieve higher levels of community integration and well- being, but will also become less entangled with (and dependent upon) formal services.”
Focal Point Winter 2006 Strengthening Social Support Research
Implications for Interventions in Children’s Mental Health
PAL, the Parent Assistance Line is now PAC, the Parent Assistance Center.
The new acronym better describes what FIC provides to families. PAC
is ready to serve families in providing information, resources and connections
on as they navigate through the children's behavioral health system.
Visit us at Family Involvement Center (directions) or call 602.288.0155.
Getting Help

Our Parent Assistance Center (PAC) staff are available
to take your calls in English and Spanish from 8:30am – 5:00pm
Monday through Friday, excluding holidays:
Parent Assistance Center 602.288.0155
The Regional Behavioral Health Authority for Maricopa County:
Magellan of Arizona 800.564.5465
Maricopa Crisis Recovery Network (available 24 hours per day, 7 days a week):
Crisis Hotline 800.631.1314





PAC staff are available to take your calls (English / Spanish) from 8:30am – 5:00pm Monday through Friday, excluding holidays: